Frequently Asked Questions
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Welcome to our Frequently Asked Questions section!

In this section you will find topics for the most commonly asked questions regarding our community. Clicking on the links to the right will open up subtopics that each have a series of questions and answers. Click on the subtopic links, located  further down on the right side, for those questions and answers to appear below.

If you do not find what you are looking for in these sections, please use our staff directory to contact us or email us at: info@pcm-inc.org . We hope you find this new feature helpful. Check back from time to time as we will continue to add content.

Will United Mutual service a water heater that has been relocated by a contractor?


What is the schedule for the replacement of water heaters in United Mutual manors?


What is the process for cleaning or replacing a vent hood filter?


What are the steps to defrost refrigerators/freezers?


What can be done to ensure a refrigerator is cooling adequately?


What is the process for replacing light bulbs in a range/oven?


What causes a garbage disposal to not drain appropriately or to make a humming noise?


What can be done to prevent odor from a garbage disposal?


What are some of the principal causes of a leaking dishwasher other than appliance failure?


What can be done to ensure a dishwasher appropriately cleans the contents?


What can be done to ensure a dishwasher drains properly?


What is the process for cleaning a cook top, range or oven?


What are the Prorated Appliance Replacement policy and procedures for United Mutual?


Who is responsible for repairing a new appliance installed by United Mutual?


What is the policy regarding servicing of Mutual-installed and non-Mutual installed appliances?


What is the proper procedure for determining when a manor’s appliances (water heater, dishwasher, refrigerator, oven, range, etc.) are due for replacement?


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Frequently Asked Questions:
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